Privacy Policy

At Prime Plastering and Building, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, contact us, or use our services. We are committed to ensuring that your data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Prime Plastering and Building is a UK-based construction and plastering company offering a range of services including plastering, rendering, building work, extensions, and garage conversions.
For data protection purposes, we are the “data controller” of any personal information you provide to us.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact details – such as your name, email address, phone number, and address when you submit an enquiry via our website, email, or phone.

• Project details – information related to the services you request.

• Website usage data – including your IP address, browser type, and pages visited, collected through cookies or analytics tools (if applicable).
   

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes.

• Deliver and manage our services to you.

• Maintain records of communications and work carried out.

• Improve our website and customer experience.

• Comply with legal or regulatory obligations.
   

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. How We Store and Protect Your Data

Your personal data is stored securely and is only accessible to authorised personnel. We take appropriate technical and organisational measures to prevent unauthorised access, disclosure, or misuse of your information.
We retain your data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

5. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Object to or restrict processing.

• Withdraw consent (if processing is based on consent).

• Lodge a complaint with the Information Commissioner’s Office (ICO).
   

To exercise any of these rights, please contact us using the details below.


6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Prime Plastering and Building
153 Cottimore Lane, Walton-on-Thames, Surrey, KT12 2BJ
+44(0)787 575 7389
billykendrick11@icloud.com
www.primeplasteringandbuilding.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.